Outage in GBG
Service Disruption Intermittent Outage - greenID DVS Passport
Resolved MajorIncident Report
Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the services listed below.
Components affected
GBG DVS - Australian PassportTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/16/2025 10:22PM
We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
Document/s Affected
Passport
Start Date and Time
16 December 2025 — 8:30AM AEDT
End Date and Time
17 December 2025 — 9:14AM AEDT
INVESTIGATING
4 months ago - at 12/15/2025 10:31PM
Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the services listed below.
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