Outage in GBG
Service Incident for GBG ProID - ProID - UK Credit Bureau (Advanced) (0395)
Resolved MinorIncident Report
Summary AI Generated
GBG experienced a service disruption affecting the ProID - UK Credit Bureau (Advanced) component that lasted 91.7 hours from February 23-27, 2026. The incident involved working with a data supplier to resolve the underlying issue. The service was fully restored on February 27th at 11:53 GMT.
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Components affected
GBG ProID - UK Credit Bureau (Advanced) (0395)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/27/2026 12:10PM
We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
The incident duration was between 15:23 GMT 23/02/2026 – 11:53 GMT 27/02/2026
INVESTIGATING
about 2 months ago - at 02/26/2026 06:12PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 02/26/2026 03:16PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 02/26/2026 11:59AM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 02/26/2026 09:09AM
We are continuing to work with our data supplier on this issue.
INVESTIGATING
about 2 months ago - at 02/25/2026 08:06PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 02/25/2026 09:01AM
Our teams are in communications with our supplier to assist in resolving this issue. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
INVESTIGATING
about 2 months ago - at 02/24/2026 03:57PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 02/24/2026 12:16PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 02/23/2026 07:41PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 02/23/2026 04:32PM
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
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