Outage in GBG
Service Incident for - GBG Investigate - Investigate API, Investigate Portal, Landline Validation
Resolved MajorIncident Report
Summary AI Generated
GBG experienced a major service disruption affecting the Investigate Portal, Investigate API, and Landline Validation components for 49 minutes on March 7, 2026. The outage prevented users from accessing these services and potentially impacted business operations. Service was fully restored and the team committed to conducting a root cause analysis to prevent future occurrences.
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/07/2026 05:10PM
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 07/03/2026 15:08 BST
Incident Resolution Time: 07/03/2026 16:50 BST
INVESTIGATING
about 2 months ago - at 03/07/2026 04:22PM
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
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