Outage in GBG
Supplier Service Incident for - GBG ID3global - UK Credit Reference Bureau (Advanced) (0405)
Resolved MajorIncident Report
Summary AI Generated
GBG's UK Credit Reference Bureau (Advanced) service experienced a major disruption caused by a supplier service outage on March 18, 2026, from 10:10 GMT to 11:08 GMT. The incident prevented customers from accessing the credit reference service for 51 minutes. Service was fully restored and GBG committed to conducting a root cause analysis to prevent future occurrences.
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Components affected
GBG UK Credit Reference Bureau (Advanced) (0405)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/18/2026 11:38AM
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
The incident was between 10:10 GMT - 11:08 GMT 18/03/26
Incident Start Time: 18/03/2026 10:10 GMT
Incident Resolution Time: 18/03/2026 11:08 GMT
INVESTIGATING
about 1 month ago - at 03/18/2026 10:49AM
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
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