Outage in GBG
Service Disruption - Cloudcheck DVS QLD Birth, Marriage and Change of Name Certificates
Resolved MajorIncident Report
Summary AI Generated
GBG's Cloudcheck DVS service experienced a major disruption affecting QLD Birth, Marriage, and Change of Name Certificate transactions, causing errors for users attempting to process these documents. The service outage lasted approximately 122.6 hours from March 31st to April 4th, 2026. The service was fully restored and GBG committed to conducting a root cause analysis to prevent future occurrences.
Transactions involving DVS QLD Birth, Marriage, and Change of Name Certificates may result in errors.
Further updates will be provided as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 04/05/2026 08:03AM
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 31/03/2026 05:28 BST
Incident Resolution Time: 04/04/2026 22:00 BST
INVESTIGATING
24 days ago - at 03/31/2026 05:30AM
Transactions involving DVS QLD Birth, Marriage, and Change of Name Certificates may result in errors.
Further updates will be provided as soon as more information becomes available.
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