GBG experienced increased system errors and latency that caused brief interruptions to the GBG Alert service. The disruption affected the GBG Alert component and lasted approximately 19 hours from April 4th at 16:10 BST until April 5th at 11:47 BST. Service was fully restored and GBG committed to investigating the root cause and implementing remediation measures.
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Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 04/04/2026 16:10 BST
Incident Resolution Time: 05/04/2026 11:25 BST
Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the GBG Alerts.
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