Outage in GBG
Service Disruption - greenID GBG Trust Alert
Resolved MinorIncident Report
Summary AI Generated
GBG experienced increased system errors and latency that caused brief interruptions to the GBG Alert service. The disruption affected the GBG Alert component and lasted approximately 19 hours from April 4th at 16:10 BST until April 5th at 11:47 BST. Service was fully restored and GBG committed to investigating the root cause and implementing remediation measures.
Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the GBG Alerts.
Components affected
GBG AlertTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 04/05/2026 10:47AM
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 04/04/2026 16:10 BST
Incident Resolution Time: 05/04/2026 11:25 BST
INVESTIGATING
19 days ago - at 04/05/2026 10:25AM
Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the GBG Alerts.
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