Outage in GBG
Intermittent Service Disruption - greenID DVS Medicare
Resolved MajorIncident Report
Summary AI Generated
GBG's greenID DVS Medicare service experienced a major disruption lasting 19.2 hours from April 7th at 1:31PM AEST to April 8th at 8:59AM AEST. Transactions involving DVS Medicare card verification resulted in errors during this period. The service has been fully resolved.
Transactions involving DVS Medicare may result in errors.
We will provide the next update as soon as new information becomes available.
Components affected
GBG DVS - Medicare CardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 04/07/2026 11:25PM
Start Date and Time
7 April 2026 — 1:31PM AEST
End Date and Time
8 April 2026 — 8:59AM AEST
INVESTIGATING
18 days ago - at 04/07/2026 04:12AM
Transactions involving DVS Medicare may result in errors.
We will provide the next update as soon as new information becomes available.
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