Outage in GBG
Service Disruption - greenID DVS VIC Birth, Marriage and Change of Name Certificates
Resolved MajorIncident Report
Summary AI Generated
GBG experienced a major service disruption affecting the DVS - VIC Birth, Marriage and Change of Name Certificates system, causing increased errors and latency that resulted in brief service interruptions. The incident lasted 17.2 hours, beginning on April 8, 2026 at 3:13 PM AEST and ending on April 9, 2026 at 9:22 AM AEST. The issue was resolved after investigation by GBG support teams.
Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the DVS - VIC Birth, Marriage and Change of Name Certificates.
Components affected
GBG DVS - VIC Birth, Marriage and Change of Name CertificatesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 04/08/2026 11:25PM
Start Date and Time
8 April 2026 — 3:13PM AEST
End Date and Time
9 April 2026 — 9:22AM AEST
INVESTIGATING
16 days ago - at 04/08/2026 06:24AM
We are continuing to investigate this issue.
INVESTIGATING
16 days ago - at 04/08/2026 06:18AM
Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the DVS - VIC Birth, Marriage and Change of Name Certificates.
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