Outage in Gem

Issues loading the Gem website and extension

Resolved Major
April 06, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of a problem where the Gem website, extension, and homepage are not loading. Our Engineering team is currently investigating this issue and will continue to provide updates.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/06/2023 10:45PM

This incident has been resolved. Please contact Gem support if your team is experiencing any issues with the website/extension.

MONITORING over 1 year ago - at 04/06/2023 10:11PM

Our engineering team has taken action to correct the issue. Service has been restored. We are continually monitoring the situation for any degraded availability.

INVESTIGATING over 1 year ago - at 04/06/2023 09:57PM

We are aware of a problem where the Gem website, extension, and homepage are not loading. Our Engineering team is currently investigating this issue and will continue to provide updates.

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