Outage in Genesys Cloud
Historical Adherence: Americas (US West)
Resolved Minor
Need to monitor Genesys Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Genesys Cloud, and never miss an outage again.
Start Free Trial
Outage Details
Teams are investigating an issue with WFM Historical Adherence. Triage in progress. Next update top of the hour.
Components affected
Genesys Cloud Americas (US West)Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 03/11/2022 10:01PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 3 years ago - at 03/11/2022 09:27PM
Teams are continuing to work on additional fixes. Next update 1 hour.
IDENTIFIED
over 3 years ago - at 03/11/2022 09:02PM
Instances have been cycled; data processing is currently in progress. Next status 4:30 pm ET.
IDENTIFIED
over 3 years ago - at 03/11/2022 08:44PM
Teams are investigating an issue with WFM Historical Adherence. Triage in progress. Next update top of the hour.
Latest Genesys Cloud outages
Assignment Latency: Americas (US West) - 18 days ago
Analytics & Reporting Delays Americas (US-West) - about 2 months ago
Elevated Error Rates - Americas (US-West) - 3 months ago
Elevated Error Rates - WebRTC (EMEA Frankfurt and Dublin) - 3 months ago
Elevated Error Rates - EMEA (Zurich) - 3 months ago
The Status Page Aggregator Built for IT Managers
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
