Outage in Genesys Cloud
Analytics and Reporting Delays: Americas (US East)
Resolved Minor
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Outage Details
Components affected
Genesys Cloud Americas (US East)Latest Updates ( sorted recent to last )
Health checks are back to normal; resolving incident.
Event processing in progress to clear backlog. Next update 930pm ET.
Some customers may be experiencing delays with queue reporting, interaction details, and performance reports. The issue is being investigated and improved performance observed in the last 20 minutes. Next update top of the hour.
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