Outage in Genesys Cloud
Elevated Error Rates APAC (Seoul)
Resolved Minor
Need to monitor Genesys Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Genesys Cloud, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Genesys Cloud Asia Pacific (Seoul)Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and it is now safe for the customer to disable the work around.
Teams are investigating an issue in the APAC (Seoul) region that is impacting customers ability to intermittently make and receive phone calls. This issue is only impacting customers using force turn. A work around has been provided to disable force turn.
Latest Genesys Cloud outages
Need to know when vendors go down? You’re in the right place
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime