Outage in Genesys Cloud

Analytics and Reporting: Americas (US East)

Resolved Minor
March 11, 2025 - Started about 1 month ago - Lasted 9 minutes
Official incident page

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Outage Details

Customers may be experiencing latency with analytics and reporting in the Americas (US East) region. Teams are restarting a process as part of recovery. Next update bottom of the hour or as information becomes available.
Components affected
Genesys Cloud Americas (US East)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/11/2025 03:05PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 03/11/2025 02:56PM

Customers may be experiencing latency with analytics and reporting in the Americas (US East) region. Teams are restarting a process as part of recovery. Next update bottom of the hour or as information becomes available.

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