Outage in Genesys Cloud

Analytics and Reporting Delays: APAC (Toyko)

Resolved Minor
April 15, 2025 - Started about 15 hours ago - Lasted 12 minutes
Official incident page

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Outage Details

Customers in the APAC (Toyko) region may be experiencing delays with analytics and reporting. Teams are investigating at this time to determine next steps. Next update top of the hour or as information becomes available.
Components affected
Genesys Cloud Asia Pacific (Tokyo)
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 04/15/2025 08:58AM

This incident has been resolved.

INVESTIGATING about 15 hours ago - at 04/15/2025 08:48AM

Customers in the APAC (Toyko) region may be experiencing delays with analytics and reporting. Teams are investigating at this time to determine next steps. Next update top of the hour or as information becomes available.

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