Outage in Genetec Cloud Products
Cloud Storage playback unavailable
Resolved MinorIncident Report
An outage prevent cloud storage playback, this outage can cause the local system to create an unknown camera. This unknown camera will disappear when the outage is resolved, no action is required in the system. The archiving and upload to Cloud storage are not affected.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 05/17/2023 10:40PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 05/17/2023 03:16AM
We are continuing to monitor for any further issues.
MONITORING
almost 3 years ago - at 05/17/2023 03:15AM
Cloud storage playback has been restored, unknown cameras are being removed and the systems are being monitored. No action is required.
IDENTIFIED
almost 3 years ago - at 05/16/2023 06:52PM
An outage prevent cloud storage playback, this outage can cause the local system to create an unknown camera. This unknown camera will disappear when the outage is resolved, no action is required in the system. The archiving and upload to Cloud storage are not affected.
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