A minor incident affected Genetec Cloud Products / Security Center SaaS web, desktop, and mobile applications in the East US 2 region for approximately 30 minutes. The issue was investigated and a mitigation was applied, with the team monitoring results to confirm resolution.
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We have applied a mitigation and are currently monitoring the results.
We’re investigating reports of a potential issue affecting Genetec Cloud Products / Security Center SaaS → Web, desktop, and Mobile applications: https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KS8WH9Z899R1QS9477PJ1FV9 East US 2. We are working on it. We apologize for any inconvenience this may cause.
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