A ClearID critical sub-dependency is currently unavailable.

This incident has been resolved.

All environments are back to normal state.

The team will keep monitoring all services.

Azure Container Registries are back to normal and Global environment was restored to normal state.

The demo environment is still affected.

A support ticket was opened with Azure about the Container Registries, investigation are underway but no ETA.
It is a global outage of all Images Repositories.

We are continuing to monitor for any further issues.

Prod: Mitigation was put in place. Identity Service is up and running. The Portal is also now working

All Azure Key Vaults are back to normal in all environment.

Unfortunately, for the Production Environment, another dependency is failing and therefore blocking the restoration of services, mainly the Identity Service which is key for most operations, including the portal.

Investigation are underway to try and deploy the Identity Service in alternative way in order to mitigate the issue until the other dependencies are fixed.

The Production Europe environment dependencies were brought back to normal.

The demo environment dependencies were brought back to normal.

The problem has spread back to all regions and is now therefore impacting all ClearID Environments.
The Azure Support platform is also down, therefore no support ticket could be created and no ETA was provided by Azure.

The sub-dependency has been identified as the Azure Key Vault. All Key Vaults in all environments were briefly down but were brought back up except for the one in Europe.

Since all ClearID services depends on the Azure Key Vault to loads their secrets, all operations can be impacted.

A more specific status can be followed here: https://azure.status.microsoft/en-us/status

As soon as this dependency is brought back to regular working state, the ClearID environment should also be back to its regular working state.