Outage in Genetec Cloud Products

Cloud Storage Video Upload and Playback Functionality problem in the West Europe region

Resolved Major

March 28, 2024 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Genetec Cloud Products Cloud Storage

Need to monitor Genetec Cloud Products outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 03/28/2024 06:32PM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/28/2024 05:22PM

Services have been restored in West Europe and we are monitoring the results

INVESTIGATING almost 2 years ago - at 03/28/2024 05:02PM

We are currently investigating this issue.

Latest Genetec Cloud Products outages

Entity synchronization and report issues in Security Center SaaS desktop applications - 12 days ago

Genetec Cloudrunner Functionality Degradation - about 1 month ago

Investigating - about 1 month ago

Investigating - about 2 months ago

Networking problem impacting multiple products - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook