Outage in Genetec Cloud Products

Cloud Storage Video Upload and Playback Functionality problem in the West Europe region

Resolved Major

March 28, 2024 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Genetec Cloud Products Cloud Storage

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/28/2024 06:32PM

This incident has been resolved.

MONITORING about 2 years ago - at 03/28/2024 05:22PM

Services have been restored in West Europe and we are monitoring the results

INVESTIGATING about 2 years ago - at 03/28/2024 05:02PM

We are currently investigating this issue.

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