Outage in Genetec Cloud Products

AutoVu Cloudrunner Telemetry Degradation

Resolved Minor
June 18, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Need to monitor Genetec Cloud Products outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Genetec Cloud Products, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue affecting telemetry connectivity on CR-H2 cameras. Please note that reads, hits, reporting, and monitoring remain unaffected. Cameras may display a flashing red light. We are actively investigating and will provide an update within the hour.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/18/2024 07:19PM

The issue was resolved.

IDENTIFIED about 1 year ago - at 06/18/2024 06:58PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 06/18/2024 04:37PM

We are currently investigating an issue affecting telemetry connectivity on CR-H2 cameras. Please note that reads, hits, reporting, and monitoring remain unaffected. Cameras may display a flashing red light. We are actively investigating and will provide an update within the hour.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook