Outage in Genetec Cloud Products
AutoVu Cloudrunner Telemetry Degradation
Resolved Minor
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Outage Details
We are currently investigating an issue affecting telemetry connectivity on CR-H2 cameras. Please note that reads, hits, reporting, and monitoring remain unaffected. Cameras may display a flashing red light. We are actively investigating and will provide an update within the hour.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 06/18/2024 07:19PM
The issue was resolved.
IDENTIFIED
about 1 year ago - at 06/18/2024 06:58PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 year ago - at 06/18/2024 04:37PM
We are currently investigating an issue affecting telemetry connectivity on CR-H2 cameras. Please note that reads, hits, reporting, and monitoring remain unaffected. Cameras may display a flashing red light. We are actively investigating and will provide an update within the hour.
Latest Genetec Cloud Products outages
Security Center SaaS Axis direct-to-cloud camera enrollment functionality degradation incident - 4 days ago
Latency in Enforcement Center - 12 days ago
Cloudrunner Telemetry Degradation - 14 days ago
Cloudrunner CR-H2 Telemetry Functionality Degradation - 14 days ago
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