Outage in Genetec Cloud Products
ClearID: Identity synchronization issues
Resolved Major
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Outage Details
Components affected
Genetec Cloud Products ProductionLatest Updates ( sorted recent to last )
This incident has been resolved.
Users might experience delays in synchronization between ClearID and their Security Center systems.
The cardholder data that was affected has been restored.
The issue has been mitigated and we're currently working on restoring the data integrity of affected identities.
We are experiencing an issue with identity synchronization, affecting normal identity management processes.
Impact:
Users may face inconsistencies with their identities, impacting their access control.
Important Note:
Our team is investigating the issue and exploring mitigation strategies to reduce the impact. We appreciate your patience.
Current Status:
The issue is being actively addressed, and updates will be provided as progress is made.
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