Outage in Genetec Cloud Products

SC SaaS Intelligent Search – Potential service issue in Europe region

Resolved Minor

March 10, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Genetec Cloud Products experienced a service issue affecting SC SaaS Intelligent Search availability in the Europe region for 45 minutes. Users in the European region were unable to access or use the Intelligent Search functionality during this period. The issue was investigated and resolved, restoring full service availability.

We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Availability in Europe region. We are working on it. We apologize for any inconvenience this may cause.

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/10/2026 01:46PM

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

INVESTIGATING 1 day ago - at 03/10/2026 01:03PM

We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Availability in Europe region. We are working on it. We apologize for any inconvenience this may cause.

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