Outage in Genetec Cloud Products

SC SaaS Intelligent Search – Potential service issue in Global region

Resolved Minor

March 11, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Genetec Cloud Products experienced a service issue affecting SC SaaS Intelligent Search availability in the Global region for 2.6 hours. Users reported problems accessing the Intelligent Search functionality during this period. The issue was investigated and resolved, restoring full service availability.

We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Availability in Global region. We are working on it. We apologize for any inconvenience this may cause.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/12/2026 03:07AM

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

INVESTIGATING about 1 month ago - at 03/12/2026 12:30AM

We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Availability in Global region. We are working on it. We apologize for any inconvenience this may cause.

Latest Genetec Cloud Products outages

SC SaaS Intelligent Search – Potential service issue in West Europe region - about 13 hours ago

Axis Direct-to-Cloud Camera – Live Video Degradation - Australia Region - about 13 hours ago

Genetec Security Center SaaS - Email Delivery Issue - 1 day ago

AutoVu Cloudrunner Service Degradation – Email Issue - 1 day ago

ClearID – Role Service Failures - 1 day ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook