Outage in Genetec Cloud Products

All user interfaces are not working

Resolved Major
May 27, 2025 - Started 2 months ago - Lasted 27 minutes
Official incident page

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Outage Details

One of our dependency is currently broken (LaunchDarkly) blocking the feature flag evaluation and therefore not rendering the interface further.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 05/27/2025 01:58PM

This incident has been resolved. (https://status.launchdarkly.com/incidents/v1np1l7lpdrd)

IDENTIFIED 2 months ago - at 05/27/2025 01:56PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 05/27/2025 01:50PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 05/27/2025 01:33PM

One of our dependency is currently broken (LaunchDarkly) blocking the feature flag evaluation and therefore not rendering the interface further.

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