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Outage in Genetec Cloud Products

SC SaaS Communications – Potential service issue in East US 2

Resolved Minor
April 08, 2026 - Started about 5 hours ago - Lasted 41 minutes
Official incident page

Incident Report

Summary AI Generated

Genetec Cloud Products experienced a service issue affecting SC SaaS Communications functionality in the East US 2 region for 41 minutes. The incident impacted communication features for users in that geographic area. The issue was investigated and fully resolved without requiring any specific technical interventions to be disclosed.

We’re investigating reports of a potential issue affecting SC SaaS Communications Functionality in East US 2. We are working on it. We apologize for any inconvenience this may cause.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 04/09/2026 01:30AM

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

INVESTIGATING about 5 hours ago - at 04/09/2026 12:53AM

We’re investigating reports of a potential issue affecting SC SaaS Communications Functionality in East US 2. We are working on it. We apologize for any inconvenience this may cause.

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