Outage in Genetec Cloud Products
SC SaaS Intelligent Search – Potential service issue in East US 2
Resolved MinorIncident Report
Summary AI Generated
A service issue affected SC SaaS Intelligent Search functionality in the East US 2 region for Genetec Cloud Products. The incident impacted users' ability to use the intelligent search features in that geographic region. The issue was resolved after 1.2 hours of investigation and remediation work.
We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Functionality in East US 2. We are working on it. We apologize for any inconvenience this may cause.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 05/04/2026 10:44AM
This incident has been resolved.
INVESTIGATING
15 days ago - at 05/04/2026 09:33AM
We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Functionality in East US 2. We are working on it. We apologize for any inconvenience this may cause.
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