Outage in Genetec Cloud Products
Clearance – Potential service issue in Canada Central
Resolved MinorIncident Report
Summary AI Generated
Genetec Cloud Products experienced a service issue affecting Clearance functionality in the Canada Central region for 37 minutes. Users reported problems with Clearance operations during this period. The issue was investigated and resolved, restoring normal service functionality.
We’re investigating reports of a potential issue affecting Clearance Functionality in Canada Central. We are working on it. We apologize for any inconvenience this may cause.
Components affected
Genetec Cloud Products ClearanceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 05/27/2026 01:36PM
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
INVESTIGATING
12 days ago - at 05/27/2026 01:00PM
We’re investigating reports of a potential issue affecting Clearance Functionality in Canada Central. We are working on it. We apologize for any inconvenience this may cause.
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