Outage in Genetec Cloud Products
Investigating a potential issue
Resolved MinorIncident Report
Summary AI Generated
A minor incident affected Genetec Cloud Products in the East US 2 region, impacting SC SaaS web, desktop, and mobile applications. The issue was under investigation for approximately 2 hours before being fully resolved.
We’re investigating reports of a potential issue affecting East US 2 SC SaaS → Web, desktop, and Mobile applications . We are working on it. We apologize for any inconvenience this may cause.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/16/2026 02:50PM
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
INVESTIGATING
about 1 month ago - at 06/16/2026 12:45PM
We’re investigating reports of a potential issue affecting East US 2 SC SaaS → Web, desktop, and Mobile applications . We are working on it. We apologize for any inconvenience this may cause.
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