Outage in Genetec Cloud Products
Investigating a potential issue
Resolved MinorIncident Report
Summary AI Generated
Genetec Cloud Products experienced an email deliverability issue affecting Security Center SaaS across web, desktop, and mobile applications globally, lasting approximately 23 hours. A fix was implemented and monitored before the incident was fully resolved.
We’re investigating reports of a potential issue of email deliverability affecting Global SC SaaS → Web, desktop, and Mobile applications . We are working on it. We apologize for any inconvenience this may cause.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/09/2026 02:49PM
This incident has been resolved.
MONITORING
13 days ago - at 07/08/2026 10:07PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
13 days ago - at 07/08/2026 07:45PM
We’re investigating reports of a potential issue of email deliverability affecting Global SC SaaS → Web, desktop, and Mobile applications . We are working on it. We apologize for any inconvenience this may cause.
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