Outage in Genetec Cloud Products
Security Center SaaS - Axis Direct-to-Cloud cameras Live streaming problems
Resolved MinorIncident Report
Summary AI Generated
Axis direct-to-cloud cameras in Security Center SaaS experienced repeated live streaming disruptions, with sessions disconnecting and reconnecting every 3–4 minutes. A fix was identified and implemented within approximately 4 hours of the incident opening, with monitoring confirming stability shortly after. The incident was fully resolved after approximately 53 hours.
We’re investigating problems with Axis direct-to-cloud cameras in Security Center SaaS. Live streaming sessions are disconnecting/reconnecting every 3 to 4 minutes
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/18/2026 07:41PM
This incident has been resolved.
MONITORING
about 1 month ago - at 06/16/2026 07:45PM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 06/16/2026 07:03PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 06/16/2026 06:34PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 06/16/2026 03:15PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 06/16/2026 03:03PM
We’re investigating problems with Axis direct-to-cloud cameras in Security Center SaaS. Live streaming sessions are disconnecting/reconnecting every 3 to 4 minutes
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