Outage in Genetec Cloud Products
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications East US 2
Resolved Minor
August 27, 2026 - Started 3 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
A minor incident affecting Genetec Security Center SaaS Communications in the East US 2 region caused intermittent disruptions to call functionality for approximately 2.8 hours, with users experiencing occasional difficulties placing and receiving calls. The issue was identified and a corrective fix was deployed while the team monitored the situation closely.
We’re investigating reports of a potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications: https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KS8WH9Z83T5T696SK1DYBSZX East US 2. We are working on it. We apologize for any inconvenience this may cause.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
IDENTIFIED
3 days ago - at 08/28/2026 05:04AM
The issue has been identified, and a corrective fix is currently being deployed. We are continuing to monitor the situation closely.
INVESTIGATING
3 days ago - at 08/28/2026 04:28AM
We are aware of an issue causing intermittent disruptions to call functionality in the EastUS2 region. Users may experience occasional difficulties when placing or receiving calls.
INVESTIGATING
3 days ago - at 08/28/2026 02:49AM
We are aware of an issue causing intermittent disruptions to call functionality. Users may experience occasional difficulties when placing or receiving calls.
INVESTIGATING
3 days ago - at 08/28/2026 02:41AM
We’re investigating reports of a potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications: https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KS8WH9Z83T5T696SK1DYBSZX East US 2. We are working on it. We apologize for any inconvenience this may cause.
Latest Genetec Cloud Products outages
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications Global - 5 days ago
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Video Streaming Australia East - 13 days ago
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Video Streaming Canada Central - 14 days ago
Investigating a potential issue - 17 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
