Check if Gengo is down, official outages, user-reported issues, and outages map.
Gengo is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 18 incidents since started monitoring Gengo status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Gengo outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jan 20, 2022
03:52 AM UTC
|
Minor
We are currently experiencing issues with all services. The issue was identified at 22:12 EST and...
|
Ongoing |
|
Jan 19, 2022
08:30 PM UTC
|
Minor
We are currently experiencing issues with all services. The issue was identified at 15:04 EST and...
|
Ongoing |
|
Jul 29, 2021
07:48 AM UTC
|
Minor
We are currently experiencing issues with Gengo Orders. The issue was identified at 1500 ET on 28...
|
Ongoing |
|
Jul 28, 2021
11:10 AM UTC
|
Minor
Homepage is Operational and working fine this is just a test incident for internal working
|
Ongoing |
|
Mar 17, 2021
04:04 PM UTC
|
Minor
Increased error rate in loading the homepage
|
Ongoing |
|
Dec 18, 2020
09:21 PM UTC
|
Minor
Increased error rate in loading the homepage
|
Ongoing |
|
Oct 18, 2020
07:28 AM UTC
|
Minor
Increased error rate in loading the homepage
|
Ongoing |
|
Aug 23, 2020
04:07 PM UTC
|
Minor
We are currently having issues with our database servers. We are aware of the situation and worki...
|
Ongoing |
|
Jul 17, 2020
10:27 PM UTC
|
Minor
Increased error rate in loading the homepage
|
Ongoing |
|
Jul 17, 2020
09:30 PM UTC
|
Minor
Our site monitoring tool is showing checks in the Unkown state.
Pingdom incident details availab...
|
Ongoing |
See what users are saying about Gengo issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Matteo - Trying to access the website returns a potential security risk warning on both Firefox and Edge.
| Component | Status |
|---|---|
| API | OK |
| Customer Pages | OK |
| Email Notifications | OK |
| Homepage | OK |
| Infrastructure | OK |
| Jobs Processing | OK |
| Knowledge base | OK |
| Payment Processing | OK |
| Translator Tools | OK |
Translation service platform offering APIs, customer and translator dashboards, and integration with cloud storage and messaging services for streamlined translation workflows.
Monitoring Gengo since January 2023
Tracking 27 Gengo services and regions
0 incidents in 2025
IsDown is a status page aggregator that monitors if Gengo and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Gengo, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Gengo (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Gengo's 27 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Gengo and other services.
IsDown checks Gengo official status page for major/minor outages or downtimes. A major outage is when Gengo experiences a critical issue that severely affects one or more services/regions. A minor incident is when Gengo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Gengo outage, we send you an alert and update your dashboard and status page.
Gengo and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Gengo status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Gengo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Gengo and all their 27 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Gengo but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Gengo and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Gengo and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Gengo down?'
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While Downdetector relies on user-submitted reports to detect Gengo outages, IsDown monitors Gengo's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Gengo status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Gengo in a single dashboard. | ||
| Instant Gengo outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Gengo official status and user-reported issues. | ||
| Maintenance feed for Gengo | ||
| Granular alerts filtering by Gengo components and regions. |
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Gengo isn't down. You can check Gengo status and incident details on the top of the page. IsDown continuously monitors Gengo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gengo is currently operational. You can check Gengo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gengo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gengo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gengo last outage was on June 20, 2017 with the title "Translator tool glitch / トランスレーターツールの不具合について"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gengo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Gengo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gengo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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