Outage in GetFeedback

Results tab from Campaign Overview not displaying responses

Resolved Major

August 06, 2024 - Started about 1 year ago - Lasted about 24 hours
Official incident page

Incident Report

We are currently investigating the issue. Status will be updated accordingly pending investigation.

Components affected

GetFeedback Digital (formerly Usabilla) for Websites

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 08/07/2024 03:18PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 08/06/2024 03:30PM

We are currently investigating the issue. Status will be updated accordingly pending investigation.

Latest GetFeedback outages

AWS issue impact - 11 days ago

Digital campaign responses page not loading in Legacy - 3 months ago

Error when logging in to GetFeedback Direct Account - 5 months ago

http://getfeedback-cx.com/ survey links are not accessible - 8 months ago

Issue impacting response collection on GetFeedback Direct surveys - 11 months ago

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