Outage in GetFeedback

Results tab from Campaign Overview not displaying responses

Resolved Major
August 06, 2024 - Started 5 months ago - Lasted about 24 hours
Official incident page

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Outage Details

We are currently investigating the issue. Status will be updated accordingly pending investigation.
Components affected
GetFeedback Digital (formerly Usabilla) for Websites
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/07/2024 03:18PM

This incident has been resolved.

INVESTIGATING 5 months ago - at 08/06/2024 03:30PM

We are currently investigating the issue. Status will be updated accordingly pending investigation.

Latest GetFeedback outages

Issue impacting response collection on GetFeedback Direct surveys - 18 days ago
Dashboards failing to load - 4 months ago
Loading issues with results and dashboards - 5 months ago
Loading issues with results and dashboards - 5 months ago
GetFeedback Digital Web Campaigns not displaying - 6 months ago

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