Outage in GitLab
Connectivity problems when interacting with the GitLab KAS API
Resolved Minor
October 11, 2023 - Started about 2 years ago
- Lasted about 10 hours
Incident Report
We are investigating elevated error rates when interacting with the GitLab KAS API. More information is in the production issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/16970.
Components affected
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Latest Updates ( sorted recent to last )
about 2 years ago - at 10/11/2023 06:58PM
We are investigating elevated error rates when interacting with the GitLab KAS API. More information is in the production issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/16970.
about 2 years ago - at 10/11/2023 07:08PM
We are continuing to investigate the cause of this problem.
about 2 years ago - at 10/11/2023 07:27PM
We are continuing to investigate the cause of this problem. The next update will be within the next 30 minutes. Additional information is available in the https://gitlab.com/gitlab-com/gl-infra/production/-/issues/16970 issue.
about 2 years ago - at 10/11/2023 08:01PM
We are continuing to investigate the cause of this problem. The next update will be within the next 60 minutes. Additional information is available in the gitlab.com/gitlab-com/gl-infra/production/-/issues/16970 issue.
about 2 years ago - at 10/11/2023 09:00PM
We are continuing to investigate the cause of the 429 errors caused by this problem. The next update will be within the next 60 minutes. Additional information is available in the https://gitlab.com/gitlab-com/gl-infra/production/-/issues/16970 issue.
about 2 years ago - at 10/11/2023 10:00PM
We are continuing to investigate and have taken steps to mitigate the impact of this problem. The next update will be within the next 90 minutes. Additional information is available in the https://gitlab.com/gitlab-com/gl-infra/production/-/issues/16970 issue.
about 2 years ago - at 10/11/2023 11:28PM
The steps taken to mitigate the problem remain successful. We are continuing to investigate the root cause. The next update will be within the next 90 minutes. Additional information is available in the https://gitlab.com/gitlab-com/gl-infra/production/-/issues/16970 issue.
about 2 years ago - at 10/12/2023 12:48AM
The steps taken to mitigate the problem remain successful. We are continuing to investigate the root cause. The next update will be within the next 90 minutes. Additional information is available in the https://gitlab.com/gitlab-com/gl-infra/production/-/issues/16970 issue.
about 2 years ago - at 10/12/2023 02:41AM
No further impact has been seen since mitigation steps were taken. We will continue to investigate the root cause. For all updates refer to: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/16970
about 2 years ago - at 10/12/2023 03:49AM
No further impact has been seen since mitigation steps were taken for this. We will continue to investigate the root cause and all future updates will be found on the issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/16970
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