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Outage in GitLab

CI/CD pipeline processing delays

Resolved Minor
March 09, 2026 - Started 2 days ago - Lasted about 2 hours

Incident Report

Summary AI Generated

GitLab experienced CI/CD pipeline processing delays lasting 2.3 hours due to a Sidekiq backlog and resource issues. The engineering team resolved the incident by disabling a specific worker and deploying configuration updates to clear the backlog. Normal pipeline processing was restored after the main backlog drivers were mitigated.

We are seeing delays in CI/CD pipeline processing. The cause for this problem is under investigation. Please follow https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21484 for more details.

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Latest Updates ( sorted recent to last )
2 days ago - at 03/09/2026 03:59PM

We are seeing delays in CI/CD pipeline processing. The cause for this problem is under investigation. Please follow https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21484 for more details.

2 days ago - at 03/09/2026 04:19PM

Our team is still investigating this issue. Users might encounter some delays with processing CI/CD pipelines.

2 days ago - at 03/09/2026 04:33PM

Our team is considering increasing resources to address the issue with the Sidekiq backlog impacting CI/CD pipelines. We're working on a deployment fix to address this, though we are seeing some improvement overall with queue durations.

2 days ago - at 03/09/2026 05:07PM

Our team has turned off a specific worker to help improve pipeline processing. There has been significant recovery, and our team has identified this as a resource issue. We are monitoring for stability in addition to investigating the root cause and determining a permanent fix.

2 days ago - at 03/09/2026 05:45PM

We are continuing to monitor but the main backlog drivers are mitigated. Users should expect normal operations. Our team is currently deploying a configuration update to further address this. We'll provide an update once it is deployed.

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