Outage in Glassix

Degraded System Performance

Resolved Minor
August 11, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We have received an automated alert of system delays and are currently investigating the issue. Please subscribe to this issue for further updates.
Components affected
Glassix Web Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/11/2025 08:06AM

Performance is stable and message status updates (2 Vs) will be applied retroactively.

We are continuing to monitor system performance and will update this page with any further information.

IDENTIFIED about 1 month ago - at 08/11/2025 07:52AM

We have identified the issue and performance has stabilized across most services. Please be aware that message status updates (2 Vs) will be delayed until further notice.

Please subscribe to this issue for further updates.

INVESTIGATING about 1 month ago - at 08/11/2025 07:45AM

We are continuing to investigate the issue causing degraded performance across the system.

Please subscribe to this issue for further updates.

INVESTIGATING about 1 month ago - at 08/11/2025 07:32AM

We have received an automated alert of system delays and are currently investigating the issue.

Please subscribe to this issue for further updates.

Latest Glassix outages

Slow System Performance - 29 days ago
Delays in Message Delivery Status Updates (2 Vs) - about 1 month ago
Degraded Search Performance - 2 months ago
Degraded Performance of the Glassix Web Application - 3 months ago
Degraded Performance in Glassix Web Application - 3 months ago

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