Outage in Glean
Customers using Glean LLM key are facing partial outage beginning 2025 May 23 6:00 UTC. Error rate: 0.5% of Users
Resolved MinorIncident Report
We are actively working with Azure Support to fix the issue
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/23/2025 11:10PM
All regions have recovered
MONITORING
5 months ago - at 05/23/2025 09:03PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 05/23/2025 09:02PM
We have started to see recovery, most US regions have recovered. Still waiting on updates from Azure for remaining regions.
IDENTIFIED
5 months ago - at 05/23/2025 08:16PM
Azure team has identified the issue. They are working on a fix.
IDENTIFIED
5 months ago - at 05/23/2025 04:34PM
We are continuing to work on a fix for this issue.
IDENTIFIED
5 months ago - at 05/23/2025 04:33PM
We are actively working with Azure Support to fix the issue
Latest Glean outages
Glean services using customer LLM keys are currently impacted - about 2 months ago
Intermittent 500s from Azure OpenAI for GPT 4.1 Model - 2 months ago
Degraded Chat Experience - 3 months ago
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