Outage in Glean

Customers using Glean LLM key are facing partial outage beginning 2025 May 23 6:00 UTC. Error rate: 0.5% of Users

Resolved Minor
May 23, 2025 - Started 22 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are actively working with Azure Support to fix the issue
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 05/23/2025 11:10PM

All regions have recovered

MONITORING 22 days ago - at 05/23/2025 09:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 22 days ago - at 05/23/2025 09:02PM

We have started to see recovery, most US regions have recovered. Still waiting on updates from Azure for remaining regions.

IDENTIFIED 22 days ago - at 05/23/2025 08:16PM

Azure team has identified the issue. They are working on a fix.

IDENTIFIED 22 days ago - at 05/23/2025 04:34PM

We are continuing to work on a fix for this issue.

IDENTIFIED 22 days ago - at 05/23/2025 04:33PM

We are actively working with Azure Support to fix the issue

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