Outage in Glean
Degraded Chat Experience
Resolved Minor
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Outage Details
Gpt-4.1 model availability has become inconsistent across all Azure OpenAI regions, which may be causing degraded chat experiences for users.
Components affected
Glean AssistantLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 07/24/2025 12:54AM
Beginning 4:20pm PT we see the Azure OpenAI availability to be recovered.
IDENTIFIED
about 1 month ago - at 07/23/2025 05:16PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 07/23/2025 02:57PM
Gpt-4.1 model availability has become inconsistent across all Azure OpenAI regions, which may be causing degraded chat experiences for users.
Latest Glean outages
Customers using Glean LLM key are facing partial outage beginning 2025 May 23 6:00 UTC. Error rate: 0.5% of Users - 3 months ago
Chat Timeout Errors - 5 months ago
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