Outage in Glia
Infrastructure Service Provider Reporting Service Disruption Affecting Glia Engagement Routing
Resolved MinorIncident Report
The system is recovering. Our engineering team is working on clearing out stuck engagements. Our expected time to completion is 20 min.
Components affected
Glia Overall System StatusNeed to monitor Glia outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 10/20/2025 10:57PM
The incident has been fully resolved with all instances fully functional and performing as expected.
MONITORING
about 2 months ago - at 10/20/2025 10:38PM
We have implemented a fix and are monitoring the system as it recovers. We are continuing to monitor the issue.
IDENTIFIED
about 2 months ago - at 10/20/2025 10:35PM
The system is recovering. Our engineering team is working on clearing out stuck engagements. Our expected time to completion is 20 min.
Latest Glia outages
Partial degradation of outbound calls - 4 days ago
Service disruption of Glia Platform affecting Cortex AI - about 1 month ago
Service disruption of Glia Platform affecting Insights - about 2 months ago
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