Outage in GlobalSign

GCC GUI API service, Siteseal service, Mynumber service are down

Resolved Major
December 03, 2023 - Started almost 2 years ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently experiencing an incident with GCC GUI and API. Our team is actively investigating the issue and working towards a resolution. We understand the inconvenience this may cause and appreciate your patience during this time. We will continue to provide updates as more information becomes available.
Components affected
GlobalSign Certificate Issuance GlobalSign GCC User Portal
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/03/2023 10:07PM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/03/2023 07:52PM

The system issues we were experiencing have now been resolved.
We understand that this may have caused inconvenience, and we sincerely apologize for any disruption this may have caused.
We keep monitoring the system carefully for a while

INVESTIGATING almost 2 years ago - at 12/03/2023 04:34PM

We are also currently experiencing some instability with My Number system and Site Seal service. Team is aware of the issue and is actively investigating to resolve it as quickly as possible.

INVESTIGATING almost 2 years ago - at 12/03/2023 03:51PM

We are currently experiencing an incident with GCC GUI and API. Our team is actively investigating the issue and working towards a resolution.

We understand the inconvenience this may cause and appreciate your patience during this time. We will continue to provide updates as more information becomes available.

Latest GlobalSign outages

Issue with DSS and HVCA API functionality - 17 days ago
Issues affecting domain claims in Atlas - 25 days ago
Problem sending domain validation emails from Atlas - 25 days ago
Problems accessing www.globalsign.com - 3 months ago
Investigating issues with the GCC portal access and certificate issuance - 3 months ago

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