Outage in GlobalSign

Issue with Atlas portal fetching and creating account details

Resolved Major
May 13, 2024 - Started 12 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue which is preventing the Atlas portal from viewing and creating information such as API keys and mTLS certs. The team are working on this with the highest priority and hope to have it resolved ASAP.
Components affected
GlobalSign User Portal
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/13/2024 12:52PM

The issue has been resolved. The portal should now be fully functional

IDENTIFIED 12 months ago - at 05/13/2024 09:43AM

We have identified an issue which is preventing the Atlas portal from viewing and creating information such as API keys and mTLS certs. The team are working on this with the highest priority and hope to have it resolved ASAP.

Latest GlobalSign outages

GCC Certificate Issuance Failure - 26 days ago
Issue with Atlas issuance and DSS - about 1 month ago
GCC Certificate Issuance Failure - about 1 month ago
Partial CAA validation error in GCC - 2 months ago
Intermittent Atlas errors - 6 months ago

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