Outage in GlobalSign

Problems with domain claims and certificate issuance through Atlas portal

Resolved Major
July 29, 2024 - Started 5 months ago - Lasted 35 minutes
Official incident page

Need to monitor GlobalSign outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including GlobalSign, and never miss an outage again.
Start Free Trial

Outage Details

Following the maintenance today, the portal is now available again but we are investigating issues which are preventing some customers from being able to manage domains or issue certificates through the portal. The team are working on resolving this with the highest priority. Issuance and domain management through the APIs (e.g. HVCA and ACME) is not affected.
Components affected
GlobalSign User Portal
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/29/2024 03:03PM

This incident has been resolved.

MONITORING 5 months ago - at 07/29/2024 02:51PM

We believe the issue is resolved and are performing full testing to confirm.

INVESTIGATING 5 months ago - at 07/29/2024 02:42PM

Following the maintenance today, the portal is now available again but we are investigating issues which are preventing some customers from being able to manage domains or issue certificates through the portal. The team are working on resolving this with the highest priority.
Issuance and domain management through the APIs (e.g. HVCA and ACME) is not affected.

Latest GlobalSign outages

Intermittent Atlas errors - about 1 month ago
Certificate Validation Issue - about 2 months ago
Atlas portal problems - 3 months ago

Be the first to know when GlobalSign and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime