Outage in GlobalSign
Problem accessing some sections of Atlas portal
Resolved MinorIncident Report
We have detected an issue with the Atlas portal which may cause errors when trying to access some sections. This is caused by the browser caching stale code - if you experience this issue, please do a hard reload ("Ctrl-F5" or "Ctrl-Shift-R") or clear your browser cache, which should resolve the problem.
Components affected
GlobalSign User PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/01/2025 09:57AM
We are no longer seeing any failed requests in our logs relating to this issue. If you do experience any problems with the portal, please try the actions mentioned above which should resolve it.
IDENTIFIED
5 months ago - at 11/28/2025 05:51PM
We have detected an issue with the Atlas portal which may cause errors when trying to access some sections. This is caused by the browser caching stale code - if you experience this issue, please do a hard reload ("Ctrl-F5" or "Ctrl-Shift-R") or clear your browser cache, which should resolve the problem.
Latest GlobalSign outages
Brief error spike on Atlas API services - 14 days ago
OCSP Request Errors - about 1 month ago
Higher than normal error rate on Atlas APIs - about 2 months ago
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