Outage in GlobalSign
Errors on HVCA /stats endpoints
Resolved MinorIncident Report
We are seeing a higher than normal failure rate of calls to the /stats endpoints on the HVCA (Atlas Certificate Management API). This relates to problems in the logging cluster which the team are currently working to resolve. Issuance and other core services are not affected.
Components affected
GlobalSign Certificate IssuanceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/12/2025 07:44AM
The issue has been resolved and we've not seen further errors.
IDENTIFIED
4 months ago - at 12/11/2025 07:59AM
The team are continuing to work on resolving the issues with the logging cluster and hope to have the problem resolved soon.
IDENTIFIED
4 months ago - at 12/10/2025 02:08PM
We are seeing a higher than normal failure rate of calls to the /stats endpoints on the HVCA (Atlas Certificate Management API). This relates to problems in the logging cluster which the team are currently working to resolve. Issuance and other core services are not affected.
Latest GlobalSign outages
Brief error spike on Atlas API services - 14 days ago
OCSP Request Errors - about 1 month ago
Higher than normal error rate on Atlas APIs - about 2 months ago
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