Outage in GlobalSign
Errors on HVCA /stats endpoints
Resolved MinorIncident Report
We are seeing a higher than normal failure rate of calls to the /stats endpoints on the HVCA (Atlas Certificate Management API). This relates to problems in the logging cluster which the team are currently working to resolve. Issuance and other core services are not affected.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 12/12/2025 07:44AM
The issue has been resolved and we've not seen further errors.
IDENTIFIED
30 days ago - at 12/11/2025 07:59AM
The team are continuing to work on resolving the issues with the logging cluster and hope to have the problem resolved soon.
IDENTIFIED
about 1 month ago - at 12/10/2025 02:08PM
We are seeing a higher than normal failure rate of calls to the /stats endpoints on the HVCA (Atlas Certificate Management API). This relates to problems in the logging cluster which the team are currently working to resolve. Issuance and other core services are not affected.
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