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Outage in GlobalSign

Problem delivering Japan Certified timestamps

Resolved Minor
January 19, 2026 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing an issue with Japan certified timestamps. This relates to a problem at our upstream provider. We are monitoring the situation and will provide updates as we get them. This also affects customers obtaining Japan certified timestamps through the Atlas TSA and DSS services

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/19/2026 11:54AM

Our supplier has confirmed the issue is resolved.

MONITORING 3 months ago - at 01/19/2026 10:40AM

The issue looks to have been resolved, however we are waiting for an update from our provider to confirm that everything is stable.

IDENTIFIED 3 months ago - at 01/19/2026 10:34AM

We are experiencing an issue with Japan certified timestamps. This relates to a problem at our upstream provider. We are monitoring the situation and will provide updates as we get them. This also affects customers obtaining Japan certified timestamps through the Atlas TSA and DSS services

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