GoDaddy Outage History

GoDaddy experienced a major service incident where customers were unable to add items to their shopping cart for 3.9 hours on March 22, 2026. The issue affected the GoDaddy Shopping Cart component, preventing users from completing purchases. The problem was resolved after investigation and remediation efforts.

GoDaddy experienced a 2.3-hour outage affecting their customer messaging service, preventing users from contacting support through chat or messaging channels. Customers were directed to use phone support as an alternative during the incident. The issue was fully resolved after investigation and remediation efforts.

GoDaddy experienced a 4-minute service degradation where customers were unable to add items to their shopping cart. The issue affected the GoDaddy Shopping Cart component and has been resolved.

GoDaddy's Payments Hub experienced degraded performance for 38 minutes, with administrative features becoming unavailable and experiencing high latency. The service disruption affected users' ability to access payment management functionality. The issue was resolved after investigation and remediation efforts.

GoDaddy experienced a degraded messaging support service that prevented customers from contacting support through their usual messaging channels. The issue affected the messaging support system for 1.4 hours, requiring customers to use phone support as an alternative. The service was fully restored and the incident was resolved.

GoDaddy experienced a major issue with their Shopping Cart service that prevented customers from completing purchases. The incident affected the entire GoDaddy Shopping Cart component for approximately 5 minutes. The issue was quickly investigated and resolved by GoDaddy's team.

GoDaddy experienced a service incident that made both messaging and phone customer support unavailable in some locations for 19 minutes. The issue affected the company's primary support channels, preventing customers from reaching support through normal communication methods. The problem was investigated and fully resolved within the same timeframe.

GoDaddy experienced a major DNS nameserver resolution issue that affected their DNS services for 2.9 hours. The incident impacted the ability to resolve domain names through GoDaddy's nameservers. The issue was investigated and fully resolved.

GoDaddy experienced a 3.6-hour outage affecting their Web Hosting service, causing administrative features to become unavailable and slow to respond. Users reported their websites were not displaying properly during the incident. The issue was resolved after investigation and remediation efforts.

GoDaddy performed scheduled maintenance on their phone system, making voice support services unavailable for 33 minutes. During the maintenance window, customers could still access support through alternative channels including live chat, text messaging, and WhatsApp. The maintenance was completed successfully and phone support services were restored.