GoDaddy Outage History

GoDaddy experienced a 17-minute service degradation affecting customers' ability to manage hosting products through their account dashboard. The issue specifically impacted the My Products Pages functionality, preventing users from accessing hosting management features. The problem was investigated and resolved within the same timeframe.

GoDaddy's Airo AI App Builder experienced administrative functionality issues, causing the dashboard to become unavailable and slow to respond. The service degradation affected users' ability to access and manage their AI app builder administrative features. The issue was resolved after approximately 2 hours of investigation and remediation efforts.

GoDaddy experienced a 17-minute service degradation where new orders were not appearing in customer accounts. The issue affected the Order & Product Fulfillment system, preventing customers from seeing their recent purchases. The problem was resolved after investigation and monitoring.

GoDaddy's Help Center experienced availability and performance issues, making it unavailable or slow to respond for users seeking support. The incident lasted 33 minutes before being fully resolved.

GoDaddy experienced a 9-minute outage affecting their customer messaging service, preventing users from contacting support through chat or messaging channels. Customers were directed to use phone support as an alternative during the incident. The issue was resolved after 9 minutes of investigation.

GoDaddy's Website Security Dashboard experienced latency and timeout issues that prevented users from accessing security features normally. The incident affected the Website Security component and caused degraded performance for users trying to manage their website security settings. The issue was resolved within 5 minutes of being reported.

GoDaddy experienced a 24-minute outage affecting their Web Hosting administrative features, causing them to be unavailable and slow to respond. The issue impacted users' ability to manage their web hosting accounts through the dashboard. The problem was resolved after investigation and remediation efforts.

GoDaddy experienced a major outage affecting their customer messaging service on GoDaddy.com for 17 minutes. Customers were unable to use the messaging support system and were directed to contact phone support instead. The issue was resolved after investigation and the messaging service was restored to normal operation.

GoDaddy experienced degraded customer support services affecting both messaging and phone support channels for 26 minutes. Voice Support Services were impacted, preventing customers from receiving normal assistance through these channels. The issue was investigated and fully resolved.

GoDaddy experienced a major service incident affecting customers' ability to manage hosting plans within their accounts through the My Products Pages. The issue impacted hosting plan management functionality for 7 minutes. The problem was resolved after investigation and monitoring.