GoDaddy Outage History

GoDaddy experienced a degraded messaging support service that prevented customers from contacting support through their usual messaging channels. The issue affected the messaging support system for 1.4 hours, requiring customers to use phone support as an alternative. The service was fully restored and the incident was resolved.

GoDaddy experienced a major issue with their Shopping Cart service that prevented customers from completing purchases. The incident affected the entire GoDaddy Shopping Cart component for approximately 5 minutes. The issue was quickly investigated and resolved by GoDaddy's team.

GoDaddy experienced a service incident that made both messaging and phone customer support unavailable in some locations for 19 minutes. The issue affected the company's primary support channels, preventing customers from reaching support through normal communication methods. The problem was investigated and fully resolved within the same timeframe.

GoDaddy experienced a major DNS nameserver resolution issue that affected their DNS services for 2.9 hours. The incident impacted the ability to resolve domain names through GoDaddy's nameservers. The issue was investigated and fully resolved.

GoDaddy experienced a 3.6-hour outage affecting their Web Hosting service, causing administrative features to become unavailable and slow to respond. Users reported their websites were not displaying properly during the incident. The issue was resolved after investigation and remediation efforts.

GoDaddy performed scheduled maintenance on their phone system, making voice support services unavailable for 33 minutes. During the maintenance window, customers could still access support through alternative channels including live chat, text messaging, and WhatsApp. The maintenance was completed successfully and phone support services were restored.

GoDaddy's Professional Email service experienced multiple issues affecting users in the European region for approximately 45 hours. The service degradation impacted email accessibility for professional email users during this period. The issues were resolved after investigation and remediation efforts.

GoDaddy experienced a 17-minute outage affecting their Web Hosting Dashboard, causing administrative features to become unavailable and slow to respond. The issue impacted users' ability to manage their web hosting services through the dashboard interface. The problem was resolved after investigation and remediation efforts.

GoDaddy's Payments Hub experienced degraded performance affecting administrative features for 4.7 hours. The service experienced latency issues that impacted users' ability to access payment management functions. The issue was investigated and fully resolved.