GoDaddy Outage History

GoDaddy experienced a 9-minute outage affecting their customer messaging service, preventing users from contacting support through chat or messaging channels. Customers were directed to use phone support as an alternative during the incident. The issue was resolved after 9 minutes of investigation.

GoDaddy's Website Security Dashboard experienced latency and timeout issues that prevented users from accessing security features normally. The incident affected the Website Security component and caused degraded performance for users trying to manage their website security settings. The issue was resolved within 5 minutes of being reported.

GoDaddy experienced a 24-minute outage affecting their Web Hosting administrative features, causing them to be unavailable and slow to respond. The issue impacted users' ability to manage their web hosting accounts through the dashboard. The problem was resolved after investigation and remediation efforts.

GoDaddy experienced a major outage affecting their customer messaging service on GoDaddy.com for 17 minutes. Customers were unable to use the messaging support system and were directed to contact phone support instead. The issue was resolved after investigation and the messaging service was restored to normal operation.

GoDaddy experienced degraded customer support services affecting both messaging and phone support channels for 26 minutes. Voice Support Services were impacted, preventing customers from receiving normal assistance through these channels. The issue was investigated and fully resolved.

GoDaddy experienced a major service incident affecting customers' ability to manage hosting plans within their accounts through the My Products Pages. The issue impacted hosting plan management functionality for 7 minutes. The problem was resolved after investigation and monitoring.

GoDaddy experienced a major service incident where customers were unable to add items to their shopping cart for 3.9 hours on March 22, 2026. The issue affected the GoDaddy Shopping Cart component, preventing users from completing purchases. The problem was resolved after investigation and remediation efforts.

GoDaddy experienced a 2.3-hour outage affecting their customer messaging service, preventing users from contacting support through chat or messaging channels. Customers were directed to use phone support as an alternative during the incident. The issue was fully resolved after investigation and remediation efforts.

GoDaddy experienced a 4-minute service degradation where customers were unable to add items to their shopping cart. The issue affected the GoDaddy Shopping Cart component and has been resolved.

GoDaddy's Payments Hub experienced degraded performance for 38 minutes, with administrative features becoming unavailable and experiencing high latency. The service disruption affected users' ability to access payment management functionality. The issue was resolved after investigation and remediation efforts.