Outage in Gong

Zoom outage causing all zoom related products to fail.

Resolved Major
January 23, 2023 - Started about 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Components affected
Gong Zoom Meetings
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/23/2023 04:19PM

This incident has been resolved.

MONITORING about 2 years ago - at 01/23/2023 03:32PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 01/23/2023 02:43PM

The issue is still occurring,
You can follow Zoom status page for more details.
Also,
1. Customers that are using dynamic consent link with enforce at the moment are not able to create recorded meetings. A workaround can be to use their consent PMI link.
2. No need to reconnect, we will fix it on ours side, once Zoom outage will be fixed.

IDENTIFIED about 2 years ago - at 01/23/2023 08:11AM

The issue has been identified and a fix is being implemented.

Latest Gong outages

Call page is down - 21 days ago
Issue with Engage - about 2 months ago
Issue with CRM data syncing - about 2 months ago
Issue with the Chrome Extension - about 2 months ago

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