Outage in Gong
Gong service disruption
Resolved Major
August 26, 2025 - Started 8 months ago
- Lasted about 3 hours
Incident Report
Name
Gong service disruption
Message
monitoring: We have experienced an outage. Our teams have deployed a fix to the error and are monitoring the issue Our team continues to monitoring the issue. Please check back for updates.
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Latest Updates ( sorted recent to last )
MONITORING
8 months ago - at 08/26/2025 07:02PM
A fix was implemented to restore Call ingestion, and our team is monitoring.
INVESTIGATING
8 months ago - at 08/26/2025 06:47PM
Call ingestion into Gong is currently operating slower than expected. As a result, users may experience a delay in audio calls being processed.
MONITORING
8 months ago - at 08/26/2025 04:44PM
A fix was implemented to restore Gong, and our team is monitoring.
We are working to ensure service is fully restored for all customers. Please check back for updates.
MONITORING
8 months ago - at 08/26/2025 04:39PM
Name
Gong service disruption
Message
monitoring: We have experienced an outage. Our teams have deployed a fix to the error and are monitoring the issue Our team continues to monitoring the issue. Please check back for updates.
source IsDown
Service outage and slow responses on Gong
Reports started 33 minutes before official outage was reported
Users report gateway time-outs and severe lag on Gong. Key issues include server timeouts, slow responses, and inaccessible support site.
Latest Gong outages
Web app - Degraded performance - 8 days ago
Issues Accessing the Gong Platform - 10 days ago
Call Recording Issues for Multiple Providers - 27 days ago
We currently expericing issueus with our Google integration - about 2 months ago
Outage affecting Gong Application - about 2 months ago
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